Do you need to utilize your Accidental Damage Warranty?
You can reach out directly with this form, to request utilizing your Accidental Damage Warranty!
Accidental Damage Warranties are valid for 1 year from purchase date
They are utilized as a 1-time use, for a complimentary replacement, processed as a new order. We will supply a printable pre-paid label, to send your old unit back!
Units issued with your warranty are not eligible for re-warranty under a new accident protection warranty, but you ALWAYS have access to our repair shops for any damages.
Accident protection covers:
Screen cracks or damage as a result of accidents and drops.
Damage as a result of liquid spills or submersion.
Battery and power source failure, including wiring to the battery and battery shorts.
Power failure, power shorts, and internal cord replacement.
Wrist band failure or problems.
It DOES NOT cover:
Protection against theft, loss, reckless, or product abuse.
Damage during shipping and handling.
Shipping costs to return the product for service.