Need to utilize your Accidental Damage Warranty?
Fill out the form below to request a one-time replacement if you purchased an Accidental Damage Warranty.
How it works:
Warranty is valid for 1 year from the purchase date.
Once approved, youβll receive a prepaid return label to send back your damaged unit.
Your replacement will be processed as a new order.
Replacements are not eligible for a new accident warranty.
Youβll always have access to our repair services for any future damage.
What it covers:
Screen cracks or damage as a result of accidents and drops.
Damage as a result of liquid spills or submersion.
Battery and power source failure, including wiring to the battery and battery shorts.
Power failure, power shorts, and internal cord replacement.
Wrist band failure or problems.
What is NOT covered:
Protection against theft, loss, reckless, or product abuse.
Damage during shipping and handling.
Shipping costs to return the product for service.
