Need to utilize your Accidental Damage Warranty?

Fill out the form below to request a one-time replacement if you purchased an Accidental Damage Warranty.


How it works:


  • Warranty is valid for 1 year from the delivery date.

  • Once approved, you’ll receive a prepaid return label to send back your damaged unit.

  • Your replacement will be processed as a new order.

  • Replacements are not eligible for a new accident warranty.

  • You’ll always have access to our repair services for any future damage.

What it covers:

  • Screen cracks or damage as a result of accidents and drops.

  • Damage as a result of liquid spills or submersion.

  • Battery and power source failure, including wiring to the battery and battery shorts.

  • Power failure, power shorts, and internal cord replacement.

  • Wrist band failure or problems.

What is NOT covered:

  • Protection against theft, loss, reckless, or product abuse.

  • Damage during shipping and handling.

  • Shipping costs to return the product for service.