Cancellation policy
You can cancel an order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a refund. See our returns' policy for more details on returns and refunds.Β
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory.Β
You can cancel a pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a refund. See our returns' policy for more details on returns and refunds.Β